1. Although the policyholder is healthy, due to swine flu outbreak he’s not permitted to carry on with the trip, will he be able to claim from the travel insurance?
The current swine flu outbreak is not covered under the Trip Cancellation’s policy terms.
Swine Flu is a Virus that falls under our GENERAL EXCLUSIONS – 2(B), which is not covered.
GENERAL EXCLUSIONS
1. No compensation shall be payable unless the loss of life or disablement takes place within 90 days from the date of accident or injury.
2. This Policy does not cover claims for loss or liability directly or indirectly caused by or arising from:
(a) travel booked or undertaken against medical advice or for the purpose of obtaining medical treatment.
(b) self-injury, your criminal act, suicide or attempted suicide, provoked assault, intoxication, drugs, intemperance or insanity, veneral disease or virus including acquired immunity deficiency syndrome (AIDS) or any physical defect or infirmity, pregnancy, childbirth or menopause.
Should you decide not to proceed with the trip, you may inform us and we will terminate the policy for a full refund on the insurance premium.
2. If policyholder is ill, having fever or flu (may not be Swine Flu) and cannot go for his trip, can he claim?
Our trip cancellation covers only the following insured perils:
(a) Insured’s death or death of your family members or travelling companion.
(b) Serious injury, sickness or disease suffered by you or your family members.
(c) The bankruptcy or insolvency of the travel agent or airline.
(d) The public conveyance in which you are travelling in is hijacked, and your journey is interrupted as a direct result for at least 12 hours.
If he/she is ill certify by the doctor that not fit to travel then is covered under trip cancellaton (b) but if its due to swine flu then he is not covered.